Privacy Policy

Introduction

Hindu Sanatani (“Company”, “we”, “our”, “us”) is committed to protecting the privacy and security of our customers, users, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or use our services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

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1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name, phone number, email address, billing/shipping address.
• Payment details (processed through secure payment gateways; we do not store your card/bank details).

b) Non-Personal Information

• Browser type, IP address, device information, and browsing activity.
• Cookies, analytics, and tracking technologies to improve your experience.

c) User-Generated Data

• Messages, reviews, comments, or feedback you share with us.

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2. How We Use Your Information

We use your information for purposes including but not limited to:

• Processing and delivering your orders.
• Providing customer support and responding to queries.
• Sending important updates about your purchases, services, or policies.
• Improving our website, services, and product offerings.
• Compliance with legal obligations under Indian laws.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

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3. Sharing of Information

Your data may be shared only in the following cases:

• Service Providers: With trusted partners (e.g., payment gateways, courier companies) who assist in fulfilling your orders.
• Legal Requirements: If required by law, regulation, or government authorities.
• Business Transfers: In case of restructuring, merger, or acquisition, subject to the same privacy commitments.

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4. Data Security

We use industry-standard security practices to protect your data, including encryption, firewalls, and secure server hosting.
However, please note that no transmission over the internet is 100% secure. We encourage you to keep your account information confidential.

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5. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Remember user preferences.
• Track website usage and analytics.
• Improve loading speed and personalized experience.

You can manage or disable cookies in your browser settings, but some features may not function properly.

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6. Your Rights

Under Indian privacy regulations, you have the right to:

• Access the personal information we hold about you.
• Request correction or updates to your information.
• Request deletion of your data (subject to legal and contractual obligations).
• Withdraw consent for specific data processing activities.

To exercise these rights, contact us at support@hindusanatani.in.

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7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

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8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Please review their policies before sharing any information.

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9. Children’s Privacy

Our services are not directed towards individuals under the age of 18 without parental/guardian consent. If we become aware of collecting data from minors without consent, we will delete it immediately.

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10. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page, and continued use of our services will constitute acceptance of such changes.

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11. Governing Law

This Privacy Policy shall be governed by the laws of India (Bharat). Any disputes will fall under the jurisdiction of the courts in Bangalore, Karnataka.

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12. Contact Information

For questions, concerns, or complaints regarding this Privacy Policy, please contact us:

Hindu Sanatani
Email: support@hindusanatani.in

Address:
428/40/18/1, Vidyaranyapura Post,
Tindlu, Vidyaranyapura,
Bengaluru, Karnataka – 560097

Phone: +91 9535070101

Customer Support: support@hindusanatani.in | +91 9535070101

Grievance Officer: Chandan S | chandan@hindusanatani.in

Nodal Officer: Chethan | chethan@hindusanatani.in